Negotiating is also an art. You can't expect everything physically be dropped in your lap. Negotiating is a skill which is learnt by understanding where people are coming from and where they are at. What makes them tick and what they think. What are their needs and requirement. And what physical attributes must be understood to formulate an agreement, compromise or sales. The fact that one can stalling maneuver conversation through the art of negotiation is a thing to be applauded not abhorred. The ability to persuade or influence someone in a business dealing is what negotiation is all about.
Whilst understanding the clientele's thoughts and requirements on the matter you can't usually come to some arrangement in settling. Negotiating relies on the idea that everyone is going to get what they want that though there might be some need for allowances or dropping the price,. As long as the quality of service is maintained there is usually a good reason to trade. Negotiating is that point of the agreement where both have assessed and achieved the criteria to establish face value.
And that has been done the negotiating is finished and the difference settled.